Privacy Policy

1. Introduction

KatyInsure ("we," "our," or "us") respects your privacy and is committed to protecting your personal information when you use our auto insurance services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request auto insurance quotes, purchase policies, or interact with us in any capacity.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, address, phone number, and email address
• Date of birth and Social Security number (when required for auto insurance quotes)
• Driver's license information and driving history
• Vehicle information (make, model, year, VIN)
• Driving record and accident history
• Financial information necessary for auto insurance underwriting
• Previous insurance history and claims information
• Employment and income information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as:

• Insurance carriers and other auto insurance agencies
• Credit reporting agencies
• Motor vehicle departments and driving record providers
• Insurance Information Exchange of Texas
• Public records and databases

3. How We Use Your Information

We use your personal information for the following purposes:

• Auto Insurance Services: To provide quotes, bind coverage, process applications, and manage your auto insurance policies
• Customer Service: To respond to your inquiries, provide support, and communicate about your policies
• Claims Processing: To assist with auto insurance claims and coordinate with insurance carriers
• Risk Assessment: To evaluate auto insurance risks and determine appropriate coverage and pricing
• Legal Compliance: To comply with applicable laws, regulations, and industry requirements
• Marketing: To send you information about our services and promotions (with your consent)
• Business Operations: To improve our services, conduct research, and analyze website usage

4. Information Sharing and Disclosure

4.1 Insurance Carriers

We share your information with auto insurance companies to obtain quotes, bind coverage, and process claims. This sharing is necessary to provide you with auto insurance services.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Technology service providers and website hosting companies
• Payment processors and financial institutions
• Marketing and communications service providers
• Data analytics and research companies
• Claims processing and management services

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

• Protect our rights, property, or safety
• Protect the rights, property, or safety of our customers or others
• Prevent fraud or other illegal activities
• Comply with legal processes or regulatory requirements
• Process insurance claims or handle legal disputes

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure servers and firewalls
• Access controls and employee training
• Regular security audits and assessments
• Compliance with industry security standards

6. Your Rights and Choices

6.1 Access and Update

You have the right to access and update your personal information. You can contact us to review, correct, or update your information at any time.

6.2 Marketing Communications

You may opt out of receiving marketing communications from us by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at [email protected]
• Calling us at +1 (504) 203-6562

6.3 Cookies and Tracking

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information for as long as necessary to provide our auto insurance services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and applicable legal requirements.

8. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. California Privacy Rights

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it's used
• The right to delete personal information (subject to certain exceptions)
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising these rights

10. International Data Transfers

Your information may be processed and stored in the United States or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

11. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website and indicate the effective date of any changes.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +1 (504) 203-6562
• Address: 1615 Poydras Street New Orleans LA 70112